Shipping policy

At Decked Out Apparel, many of our products are custom-made or personalized specifically for each customer. Please review the following information regarding processing times, shipping, and delivery before placing your order.

Processing Time

Our standard processing time is approximately 4–6 weeks, unless otherwise stated on the product listing or communicated at the time of purchase.

Processing time refers to the time required to design, produce, personalize, and prepare your order for shipment. Processing time does not include shipping/transit time.

Some products, particularly custom-manufactured items, may require additional processing time.

Requested & Guaranteed Delivery Dates

If you need your order by a specific date, please contact us before placing your order to confirm whether your requested timeframe can be accommodated.

A requested or entered "need-by" date does not automatically guarantee delivery by that date.

Orders placed toward the tighter end of our standard 4–6 week turnaround may require rush production and/or expedited shipping fees to ensure the requested delivery timeframe. If a rush fee is required, we will communicate this with you.

Delivery dates are only considered guaranteed when explicitly confirmed by Decked Out Apparel.

Carrier Delays

Once a package has been transferred to the shipping carrier, transit times are outside of our direct control.

Decked Out Apparel is not responsible for delays caused by shipping carriers, weather, service disruptions, incorrect addresses, or other circumstances outside of our reasonable control.

Carrier delays do not qualify an order for cancellation or refund once the order has been completed and shipped.

Multiple Shipments

Depending on the items ordered, products may be produced by different manufacturers or completed at different times. As a result, your order may arrive in multiple shipments.

Receiving only part of your order does not necessarily mean that an item is missing. Additional tracking information may be provided when the remaining items ship.

Time-Sensitive Orders

If you are ordering for a specific deadline, we strongly recommend ordering as early as possible and communicating your timeframe with us.

Customers are responsible for reviewing our stated processing times before ordering. If your requested deadline falls within or near the end of our processing window, expedited services may be necessary.

By placing an order with Decked Out Apparel, you acknowledge that you have reviewed and agreed to this Shipping Policy.