Refund policy

Due to the custom and personalized nature of our products, all sales are final. Please carefully review all names, colors, sizes, personalization details, shipping information, and other selections before submitting your order. 

CANCELLATIONS: 

Orders may be canceled or modified within 24 hours of purchase. After this 24-hour period, your order is entered into the design or production process and cannot be canceled, changed, or refunded.

This includes, but is not limited to, changes to personalization, colors, sizing, quantities, designs, or shipping information.

DAMAGED ITEMS:

If your order arrives damaged, defective, or different from what you ordered due to an error on our part, please contact us within 48 hours of delivery.

Please include your order number and clear photos showing the issue. Once reviewed, we will determine the appropriate resolution, which may include a replacement or refund when applicable.

Claims submitted more than 48 hours after delivery may not be eligible for replacement or refund.